Bigger jobs mean more subcontractors on site at once, and without a standard welcome pack each one gets a different verbal briefing on site rules, payment terms, and what happens if a variation comes up.
It shows up as soon as a client comparing three builders for a renovation notices immediately which one turned up with a proper proposal document and which one text messaged a price.
Two documents free, no credit card. Full set is a one-time $149, no subscription.
Businesses in New South Wales register their trade licence with NSW Fair Trading. Docs Rok doesn't touch licensing or compliance paperwork, it generates the day-to-day business documents most builders never get around to writing. NSW is the country's largest trade market, which cuts both ways: more work, but more businesses for a client to compare you against.
For the processes that keep your business running the same way every time — job intake and quoting, scheduling, quality control, invoicing, complaint handling, and more.
A clear welcome pack covering expectations, site protocols, communication, and payment terms — so new subbies and staff get up to speed faster.
A polished, reusable quote structure for each type of job you do — scope, inclusions/exclusions, pricing table, terms, and acceptance block.
Customer service policy, complaints handling, terms of trade, cancellation and refund policy, and code of conduct — all in plain business English.
Start with two documents free, no credit card. Unlock the full set for a one-time $149 whenever you're ready.
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